
Dr. Lewinn's Ultra R4 Collagen 360 Eye Masks 3pk
Pickup available at OCARE NZ Usually ready in 24 hours
Pickup available
-
OCARE NZ
Pickup available, usually ready in 24 hours
3/39B Arrenway Drive
Check in google map
Rosedale
AUK
Auckland 0632
New Zealand
Estimate delivery times:
1-3 days (NZ); 3-10 days(AU) ; 3-5 days (US).
Return within 14 days of purchase. Duties & taxes are non-refundable.

Dr. Lewinn's Ultra R4 Collagen 360 Eye Masks 3pk
Description
A luxurious mask using Bio-Cellulose technology and loaded with a highly potent Collagen infused serum, to instantly plump and hydrate, smooth fine lines and wrinkles and boost dull, tired skin restoring its healthy glow.
Ultra R4 Collagen Firming Face Mask is a luxurious mask using Bio-Cellulose technology, which acts like a second skin to adhere perfectly to the face and delivers an instant moisture surge. Loaded with a highly potent Collagen infused serum to instantly hydrate, plump and restore whilst Matrixyl® 3000 Peptide and Orchid Stem Cell Extract help to promote skin elasticity and firmness.
- Dermatologist tested
- 100% biodegradable
Clinically proven to increase skin hydration by up to 56% after one use*.
*Results based on 25 women using the Collagen Firming Face Mask for 20 minutes as a one use treatment. Independent Laboratory Study.
Boxed Contents: 1 single use mask
Size: 25mL
Warnings
CAUTION
Use both eye masks immediately after opening to prevent drying out. We recommend patch testing before use. Avoid direct contact with eyes. Rinse with water if irritation occurs. For external use only.Ingredients
Directions
2. Remove mask from the sachet and peel away one side of the protective mesh film.
3. Apply the gel side to face and using your fingertips, smooth out the mask to ensure good contact with the skin. Remove the second side of the protective mesh film.
4. Relax and leave the mask to activate for 15-20 minutes allowing your skin to absorb the active ingredients.
5. Remove the mask from the face and discard. No need to rinse.
6. Massage any remaining liquid from the sachet into your skin.
7. Most effective when used twice a week for the first month, then as often as required.
To complete your skincare regime, follow with the Ultra R4 Restorative Day Cream or Ultra R4 Regenerative Night Cream and Ultra R4 Eye Repair Cream.
USAGE ADVICE
Place in the fridge before use for a cooling effect.Use mask immediately after opening to prevent drying out.
Most effective when used twice a week for the first month then as often as required.
Return Policies
Change of Mind Returns
1. Ocare will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order;
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Ocare, you will not be eligible for a return.
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
6. Blind boxes are sold as mystery items; we do not accept returns or exchanges for unwanted styles, duplicates, or change of mind.
Returns are only accepted for manufacturing defects (e.g., missing parts, severe paint flaws). Please contact us within 7 days of receiving your order with photos.
Items must be returned in original packaging and condition. Unauthorised returns will not be accepted.
7. Please note: The original shipping fees are non-refundable when you change of mind, if it was free shipping, we will charge back the shipping cost and do the refund for the rest.
You can always contact us for any return questions at admin@ocare.co.nz.
Damages and issues
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by OCARE within 14 days.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items, gift cards or overseas orders.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping Policy
Free Delivery
We offer free delivery within New Zealand on all orders over $100NZD. For orders under this amount, postage will be just $6.99NZD
Holiday and Christmas Delivery in New Zealand
To ensure you receive your parcel before holidays and Chrismas day, we recommend you order by the following dates:
Place your order 3 days in advance during Holidays.
Place your order 1 week in advance during Chrismas.
NZ Delivery Times
Normally to your address within 3 working days.
Most of customers received their parcel overnight if the orders are sent Monday to Friday.
Please allow 2 more days if you live in rural area in New Zealand.
Worldwide Delivery
Please contact our customer service team:
09 948 1920
admin@ocare.co.nz
Additional Information
We currently use NZ Post's Signature Required service by default to ensure secure delivery of your order.
However, if you have previously authorised ATL (Authority to Leave) with NZ Post, this setting will override the signature requirement, and the courier may leave your parcel unattended at your property.
Please note:
If ATL is active on your address and the parcel is lost or stolen after delivery, we are unable to lodge a compensation claim with NZ Post. In such cases, we recommend reporting the loss to your local police.
If you would prefer not to have parcels left unattended, you can update your ATL settings directly through your NZ Post account or by contacting NZ Post customer service.