Home Haakaa Reusable Cooling Perineum Compression Pad-Suva Grey
Haakaa Reusable Cooling Perineum Compression Pad-Suva Grey.

Haakaa Reusable Cooling Perineum Compression Pad-Suva Grey

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Regular price $33.99 Sale price $32.99
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Delivery Policy

Free Delivery 

We offer free delivery within New Zealand on all orders over $100NZD. For orders under this amount, postage will be just $6.99NZD

Holiday and Christmas Delivery in New Zealand

To ensure you receive your parcel before holidays and Chrismas day, we recommend you order by the following dates:
Place your order 3 days in advance during Holidays.
Place your order 1 week in advance during Chrismas.

NZ Delivery Times

Normally to your address within 3 working days.
Most of customers received their parcel overnight if the orders are sent Monday to Friday.
Please allow 2 more days if you live in rural area in New Zealand. 

Worldwide Delivery

Please contact our customer service team:
09 948 1920
admin@ocare.co.nz

 

Additional Information

We currently use NZ Post's Signature Required service by default to ensure secure delivery of your order.

However, if you have previously authorised ATL (Authority to Leave) with NZ Post, this setting will override the signature requirement, and the courier may leave your parcel unattended at your property.

Please note:
If ATL is active on your address and the parcel is lost or stolen after delivery, we are unable to lodge a compensation claim with NZ Post. In such cases, we recommend reporting the loss to your local police.

If you would prefer not to have parcels left unattended, you can update your ATL settings directly through your NZ Post account or by contacting NZ Post customer service.
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Estimate delivery times:

1-3 days (NZ); 3-10 days(AU) ; 3-5 days (US).

Return within 14 days of purchase. Duties & taxes are non-refundable.

Description

Soothe pelvic discomfort, perineal swelling and other aches and pains associated with childbirth with Haakaa's Cooling Perineum Pad. This pad is designed for women who have delivered vaginally or who are experiencing discomfort as a result of childbirth.

This compression pad is designed to be chilled or frozen to help relieve tenderness and pain. The pad fits inside the soft cotton sleeve, which provides a protective layer between the pad and your skin, and clips over your underwear for a secure fit. We have provided two of these sleeves so that you can swap them out regularly if you find you have heavy leakage. Additionally, this set comes with five non-woven fabric covers for the fridge or freezer, which helps to create a hygienic barrier between the pad and the rest of the items in your cold storage. 

Content: 

1 x Reusable Cooling Perineum Compression Pad

2 x Cotton Sleeves

5 x Non-woven Fabric Covers

1 x Portable Storage Bag (Bluestone)

 

Features

Flexible, reusable pad can be chilled or frozen to soothe aches and pains associated with childbirth.

Soft, cotton sleeves provide a layer of effective yet gentle protection between the pad and your skin.

Sleeves clip over your underwear for a secure fit.

Portable Storage Bag allows you to take your pad and sleeves anywhere.

BPA and phthalate-free.

Can be chilled or frozen. Only use for a maximum of 20 minutes at a time. Always test pad temperature prior to application.

Chilled: Refrigerate for at least one hour before use. Once chilled, remove pad from non-woven fabric cover and Insert into cotton sleeve before placing on your skin.

Frozen: Keep in freezer for at least one hour before use. Once frozen, remove pad from non-woven fabric cover and insert into cotton sleeve before placing on your skin. Do not apply frozen compression pads directly to the skin as this can cause ice burns.

Once the pad is inside the cotton sleeve, place it in your underwear, similar to how you would with a menstrual pad. Secure the pad to your underwear by fastening the snap buttons on either side of the cotton sleeve. Readjust if not comfortable.

 

 

Care Instructions  

Hand wash compression pads regularly in warm soapy water. Wash cotton sleeves by hand or in a washing machine on a cold, delicate cycle. Hang to dry. During the Lochia phase your perineum pad will need cleaning after each use to help keep it hygienic. Non-woven pads are disposable; however, you can reuse them by washing gently in warm soapy water and allowing them to hang-dry. Please be aware that regular washing of the non-woven covers may compromise their integrity over time.

Check product condition regularly. Replace if product shows any damage. Keep away from sharp objects. Only soft bristle brushes or soft sponges should be used to clean compression pads. Hard scourers may scratch the surface. Do not use this product for anything other than its intended use. Store product in a cool, dry place and avoid direct sunlight. Do not forcefully squeeze or shake at any time. Do not open or puncture pads. If pads leak, dispose of immediately. For external use only, do no ingest. Do not apply to sensitive skin or open wounds. Do not fall asleep using pads. If gel comes into contact with eyes or skin, rinse thoroughly with warm water. For extreme, prolonged or chronic pain, contact your physician. This product is not a toy - keep out of reach of children and pets.

Please note: If pads are too hot or too cold for your comfort, wrap in an extra layer of fabric, e.g. a towel.
Change of Mind Returns

1. Ocare will allow a return where you have changed your mind, provided that the item in question is:

- returned within 14 days of receiving order;

- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);

- in a resalable condition; and

- not damaged in any way.

2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken. 

3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Ocare, you will not be eligible for a return. 

4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.

5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

6. Blind boxes are sold as mystery items; we do not accept returns or exchanges for unwanted styles, duplicates, or change of mind.

Returns are only accepted for manufacturing defects (e.g., missing parts, severe paint flaws). Please contact us within 7 days of receiving your order with photos.

Items must be returned in original packaging and condition. Unauthorised returns will not be accepted.

7. Please note: The original shipping fees are non-refundable when you change of mind, if it was free shipping, we will charge back the shipping cost and do the refund for the rest.

You can always contact us for any return questions at admin@ocare.co.nz.

 

Damages and issues 

Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by OCARE within 14 days.

 

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items, gift cards or overseas orders.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Free Delivery 

We offer free delivery within New Zealand on all orders over $100NZD. For orders under this amount, postage will be just $6.99NZD

Holiday and Christmas Delivery in New Zealand

To ensure you receive your parcel before holidays and Chrismas day, we recommend you order by the following dates:
Place your order 3 days in advance during Holidays.
Place your order 1 week in advance during Chrismas.

NZ Delivery Times

Normally to your address within 3 working days.
Most of customers received their parcel overnight if the orders are sent Monday to Friday.
Please allow 2 more days if you live in rural area in New Zealand. 

Worldwide Delivery

Please contact our customer service team:
09 948 1920
admin@ocare.co.nz

 

Additional Information

We currently use NZ Post's Signature Required service by default to ensure secure delivery of your order.

However, if you have previously authorised ATL (Authority to Leave) with NZ Post, this setting will override the signature requirement, and the courier may leave your parcel unattended at your property.

Please note:
If ATL is active on your address and the parcel is lost or stolen after delivery, we are unable to lodge a compensation claim with NZ Post. In such cases, we recommend reporting the loss to your local police.

If you would prefer not to have parcels left unattended, you can update your ATL settings directly through your NZ Post account or by contacting NZ Post customer service.