Lady Jayne Salon Pro Rechargeable Volumising Hot Brush, General

Lady Jayne Salon Pro Rechargeable Volumising Hot Brush

Name: Lady Jayne Salon Pro Rechargeable Volumising Hot Brush
Brand: Lady Jayne
Price: 79.99 NZD
Availability: InStock

$119.99

$79.99

33% OFF

Pickup available at OCARE NZ Usually ready in 24 hours

Quantity

Shipping & Delivery Policy

1. New Zealand Delivery

Free Shipping

We offer free delivery within New Zealand on all orders over $100 NZD.

For orders under $100 NZD, a flat shipping fee of $6.99 NZD applies.

Delivery Timeframes

Orders are typically delivered within 1–3 working days.

Most parcels dispatched Monday to Friday arrive overnight.

Please allow an additional 2 working days for rural addresses.

Delivery timeframes are estimates only and may vary during peak periods or public holidays.

2. Delivery Services

Standard Delivery (Non-Signature Required – Default)

All orders are shipped via NZ Post using a non-signature required service by default.

If no one is available at the time of delivery, the courier may leave the parcel at your door or in a nearby safe location. If it is deemed unsafe to leave the parcel, a “Card to Call” notice will be left with instructions for collection or re-delivery.

By placing your order, you acknowledge that parcels may be left without a signature under this service.

Signature Required Delivery (Optional Upgrade – $1.50 NZD)

If you prefer delivery with a signature required, you may request this service for an additional $1.50 NZD.

To request signature-required delivery:

Complete your order as usual
Email admin@ocare.co.nz immediately after placing your order
Include your order number and request signature-required delivery
We will provide payment instructions for the upgrade

Under this service, the parcel will only be delivered when signed for. If no one is available, NZ Post will leave a “Card to Call” notice.

Authority to Leave (ATL)

If you have authorised Authority to Leave (ATL) with NZ Post, this may override signature requirements.

If ATL is active and a parcel is left unattended, we may be unable to lodge a compensation claim if the parcel is lost or stolen.

You may update your ATL preferences directly with NZ Post.

3. Lost or Missing Parcels (New Zealand)

If your parcel has not arrived within the expected timeframe, please:

Check your tracking details
Confirm your delivery address is correct
Check with household members or neighbours
Look for a “Card to Call” notice

If your parcel is marked as delivered but cannot be located, it may have been left in a safe location or delivered under ATL.

If a parcel is confirmed lost in transit (not delivered), we will lodge an investigation with NZ Post.

If the courier confirms the parcel is lost, we will offer either:

A replacement (subject to stock availability), or
A refund

We are unable to accept responsibility for parcels confirmed delivered by the courier, including safe drop or ATL deliveries.

For higher-value orders, we recommend selecting signature-required delivery.

4. International Orders

Customs, Duties & Taxes

International shipments may be subject to:

Import duties
GST / VAT
Customs clearance fees
Handling charges

These charges are determined by the destination country’s customs authority and are not included in our product or shipping prices.

All customs duties and taxes are the responsibility of the recipient unless otherwise agreed in writing.

We recommend checking with your local customs office before placing your order.

High-Value Shipments

Shipments exceeding a country’s formal clearance threshold (for example, AUD 1,000 in Australia) may require additional customs documentation and processing.

Customers may be contacted directly by the courier or customs authorities for payment or documentation.

International Delivery Delays

We are not responsible for delays caused by customs inspections, regulatory processes, or peak shipping periods.

Refused or Unclaimed Shipments

If an international shipment is refused due to unpaid customs charges:

Return shipping fees will be deducted from any refund
Any customs penalties or administrative charges may apply
Original shipping costs are non-refundable

Final Notice

Once a parcel is marked as delivered according to courier tracking confirmation, it is considered delivered.

If you have concerns about delivery security at your address, we strongly recommend selecting signature-required delivery.

Estimate delivery times:

1-3 days (NZ); 3-10 days(AU) ; 3-5 days (US).

Return within 14 days of purchase. Duties & taxes are non-refundable*.

Lady Jayne Salon Pro Rechargeable Volumising Hot Brush

Description

Effortlessly add volume and lift with the Lady Jayne Salon Pro Rechargeable Volumising Hot Brush. A 27mm ceramic-ionic infused heated radial bristle brush.

Features

80% increase in volume*
USB Rechargeable – charge anywhere
25mins cordless styling time – use anytime
Ceramic-ionic infused 27mm barrel – for smooth shiny hair
Even-heated barrel – for ease of achieving limitless looks
Internal lithium battery – for fast charging (2.5 hours)
3x Heat settings – ideal for most hair types

^{* Independent test: VHB showed a significant increase in volume compared to untreated tresses by 80% after immediate use.}

How To Use

Charge for 2.5-3 hours (2V) with supplied charging cable before first use. The LED red light will turn blue when fully charged.
Note: The Volumising Hot Brush cannot be used while charging. When the battery is low the red LED lights will sequentially flash to make you aware the battery is low. Depending on the temperature selection, your remaining usage time will be between 2-6 mins.
2. Ensure hair is clean, dry and knotless with a Lady Jayne detangling brush before styling.
3. Turn Volumising Hot Brush on, by pressing the Power / Temperature Button ( ‘D’ ) for 3 seconds.
4. Use the same button to select the temperature best suited for your hair.
5. Section hair between 4-5cm in width and clip to allow for easy styling.
6. Begin with front sections working your way to the back sections by moderately stretching each section with your free hand while using your dominant hand to place the Volumising Hot Brush pointing upwards at an angle at the root to wrap half of hair section around the barrel for 6-8 secs.
7. Brush SLOWLY to naturally unravel section and brush until end of section is reached.
8. To create lift at the crown, place the Volumising Hot Brush at the root horizontally and wrap hair around the barrel and hold for 6-8 secs then unwind.
9. For a more textured natural look, alternate your styling direction with each section.
10. After use, turn your Volumising Hot Brush off by pressing the Power button.
11. After every brush, for next-use convenience, insert charging cable. Once LED lights have turned white remove charging cord.
12. Allow Volumising Hot Brush to cool before storing in velvet pouch provided.

Warnings And Storage Instructions

Do not use this appliance in or near bathtubs, showers, basins, or other vessels containing water – ALWAYS ENSURE the appliance is dry.
If the appliance is being charged in a bathroom, immediately unplug it after charging given the proximity of water hazards are present even when the appliance is switched off.
Do not immerse the appliance into water or any other form of liquids.
If this appliance falls into water or other liquids whilst charging, unplug it immediately – DO NOT REACH INTO THE WATER.
Do not use or leave the USB charging cable in a position where it can become wet or there is a danger of it falling into a basin or other vessels containing water.
This appliance is a burn hazard. Keep appliance out of reach from children particularly during use and cool down.
Always place the appliance on a heat-resistant flat surface.

Return Policies

Change of Mind Returns

1. Ocare will allow a return where you have changed your mind, provided that the item in question is:

- returned within 14 days of receiving order;

- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);

- in a resalable condition; and

- not damaged in any way.

2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.

3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Ocare, you will not be eligible for a return.

4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.

5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

6. Blind boxes are sold as mystery items; we do not accept returns or exchanges for unwanted styles, duplicates, or change of mind.

Returns are only accepted for manufacturing defects (e.g., missing parts, severe paint flaws). Please contact us within 7 days of receiving your order with photos.

Items must be returned in original packaging and condition. Unauthorised returns will not be accepted.

7. Please note: The original shipping fees are non-refundable when you change of mind, if it was free shipping, we will charge back the shipping cost and do the refund for the rest.

You can always contact us for any return questions at admin@ocare.co.nz.

Damages and issues

Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by OCARE within 14 days.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items, gift cards or overseas orders.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Shipping Policy