NUK Welcome Set

Name: NUK Welcome Set
Brand: NUK
Price: 49.99 NZD
Availability: InStock

$49.99

Pickup available at OCARE NZ Usually ready in 24 hours

Quantity

Shipping & Delivery Policy

1. New Zealand Delivery

Free Shipping

We offer free delivery within New Zealand on all orders over $100 NZD.

For orders under $100 NZD, a flat shipping fee of $6.99 NZD applies.

Delivery Timeframes

Orders are typically delivered within 1–3 working days.

Most parcels dispatched Monday to Friday arrive overnight.

Please allow an additional 2 working days for rural addresses.

Delivery timeframes are estimates only and may vary during peak periods or public holidays.

2. Delivery Services

Standard Delivery (Non-Signature Required – Default)

All orders are shipped via NZ Post using a non-signature required service by default.

If no one is available at the time of delivery, the courier may leave the parcel at your door or in a nearby safe location. If it is deemed unsafe to leave the parcel, a “Card to Call” notice will be left with instructions for collection or re-delivery.

By placing your order, you acknowledge that parcels may be left without a signature under this service.

Signature Required Delivery (Optional Upgrade – $1.50 NZD)

If you prefer delivery with a signature required, you may request this service for an additional $1.50 NZD.

To request signature-required delivery:

Complete your order as usual
Email admin@ocare.co.nz immediately after placing your order
Include your order number and request signature-required delivery
We will provide payment instructions for the upgrade

Under this service, the parcel will only be delivered when signed for. If no one is available, NZ Post will leave a “Card to Call” notice.

Authority to Leave (ATL)

If you have authorised Authority to Leave (ATL) with NZ Post, this may override signature requirements.

If ATL is active and a parcel is left unattended, we may be unable to lodge a compensation claim if the parcel is lost or stolen.

You may update your ATL preferences directly with NZ Post.

3. Lost or Missing Parcels (New Zealand)

If your parcel has not arrived within the expected timeframe, please:

Check your tracking details
Confirm your delivery address is correct
Check with household members or neighbours
Look for a “Card to Call” notice

If your parcel is marked as delivered but cannot be located, it may have been left in a safe location or delivered under ATL.

If a parcel is confirmed lost in transit (not delivered), we will lodge an investigation with NZ Post.

If the courier confirms the parcel is lost, we will offer either:

A replacement (subject to stock availability), or
A refund

We are unable to accept responsibility for parcels confirmed delivered by the courier, including safe drop or ATL deliveries.

For higher-value orders, we recommend selecting signature-required delivery.

4. International Orders

Customs, Duties & Taxes

International shipments may be subject to:

Import duties
GST / VAT
Customs clearance fees
Handling charges

These charges are determined by the destination country’s customs authority and are not included in our product or shipping prices.

All customs duties and taxes are the responsibility of the recipient unless otherwise agreed in writing.

We recommend checking with your local customs office before placing your order.

High-Value Shipments

Shipments exceeding a country’s formal clearance threshold (for example, AUD 1,000 in Australia) may require additional customs documentation and processing.

Customers may be contacted directly by the courier or customs authorities for payment or documentation.

International Delivery Delays

We are not responsible for delays caused by customs inspections, regulatory processes, or peak shipping periods.

Refused or Unclaimed Shipments

If an international shipment is refused due to unpaid customs charges:

Return shipping fees will be deducted from any refund
Any customs penalties or administrative charges may apply
Original shipping costs are non-refundable

Final Notice

Once a parcel is marked as delivered according to courier tracking confirmation, it is considered delivered.

If you have concerns about delivery security at your address, we strongly recommend selecting signature-required delivery.

Estimate delivery times:

1-3 days (NZ); 3-10 days(AU) ; 3-5 days (US).

Return within 14 days of purchase. Duties & taxes are non-refundable*.

NUK Welcome Set

Description

Description

1x NUK Genius "My First NUK" Silicone Soother 0-6 months, 1 x NUK Soother Box

1x NUK Baby Brush for gentle hair care

1x NUK Baby Nail Scissors (incl. protective cap) for nail care

1x NUK Cool Teether Set, with "Classic" massage ring and "Cool" teether (from 3 months)

1x NUK Brush-and-Bite Teething Trainer, 1 x NUK Brushing Trainer, incl. protective ring (6 months+)

NUK Welcome Set, Perfect Basic Set for Newborns, 7 NUK Products in Lovely Bag, Co-ordinated Colours

As the saying goes: to be prepared is half the victory. That is also true for expectant parents, who await the arrival of their little miracle full of anticipation. So that they can reassuredly welcome their little offspring home, a few prior purchases are required. That is why NUK has put together a Welcome Set with seven selected, practical products for baby’s everyday routine in a beautiful little bag. And just in case the parents may not have already thought about it, the eight-part set also makes a wonderful present from friends or relatives.

NUK Genius "My First NUK" Soother

When choosing a soother for their baby, many parents put their trust in the NUK Genius. It satisfies a baby’s innate need to suck and is both calming and comforting. When babies actively suck on their soother, this helps to give important exercise to the mouth and jaw muscles and promotes healthy oral development. Its NUK Shape was developed together with medical experts and is continually undergoing further optimisation. So, we have been able to improve the NUK Shape that is right for the jaw and make the NUK Genius Soother even kinder to teeth: The extra-flat baglet offers the tongue more space, enabling natural sucking movements. The teat neck of the NUK Genius is even thinner and narrower to reduce pressure on the jaws and teeth.

Hygienic safekeeping is ensured for the little “training device” by the transparent NUK Soother Box.

NUK Baby Brush

The NUK Baby Brush offers optimal hygiene as it can be washed at 60°. Its soft nylon bristles are extra soft so they are the best way to care for and massage your baby’s sensitive scalp. The handle is shaped to be held securely and in the fashion colour of light grey colour it has a modern, up-to-date look.

NUK Baby Nail Scissors

NUK Baby Nail Scissors offer the greatest safety for little hands: they make baby nail care so simple and cut gently and accurately. They have blades made of stainless steel and their rounded tips make them extra safe. A non-slip, soft material covers the handles and, for safe storage, the scissors have a protective cap made of synthetic material.

NUK Cool Teether Set

The NUK Cool Teether Set helps your baby in two ways: the “Classic” massage ring massages the roof of the mouth and the gums, while the “Cool” teething ring, which contains no liquid, cools any painful spots. The ergonomic shape of the ring means that your baby can reach all areas of the jaw easily. Chewing on the teething ring also stimulates the flow of saliva and helps prevent tooth decay. Not only do the soft studs of the surface make children want to touch the teething ring, they also want to play with it by snapping it together.

NUK Brush-and-Bite Teething Trainer and NUK Brushing Trainer

The NUK Brush-and-Bite Teething Trainer and NUK Brushing Trainer are ideal for introducing your child to teeth cleaning step-by-step. The Brush-and-Bite Teething Trainer gently massages specific areas of the gums and the roof of the mouth and helps to relieve the pressure from teething. The soft, bite-resistant rubber tips of the Brushing Trainer gently clean the first visible, little teeth. Your child learns the right movement for cleaning teeth at the same time. Both have non-slip safety handles. The protective ring prevents either trainer being put too far into your child’s mouth. It can also be used as a stand.

NUK Bag

The NUK Bag, with its modern and trendy star pattern, is kept neutral by being in the colours of white, grey and mint green. It has room for other things that parents can need for their child when out and about. The bag is made of Oeko-Tex tested, washable materials (hand wash) and produced to a high, quality standard, so that both parents and child will be able to enjoy it for a long time.

The NUK Welcome Set – the perfect, first basic set for newborns.

Return Policies

Change of Mind Returns

1. Ocare will allow a return where you have changed your mind, provided that the item in question is:

- returned within 14 days of receiving order;

- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);

- in a resalable condition; and

- not damaged in any way.

2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.

3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Ocare, you will not be eligible for a return.

4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.

5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

6. Blind boxes are sold as mystery items; we do not accept returns or exchanges for unwanted styles, duplicates, or change of mind.

Returns are only accepted for manufacturing defects (e.g., missing parts, severe paint flaws). Please contact us within 7 days of receiving your order with photos.

Items must be returned in original packaging and condition. Unauthorised returns will not be accepted.

7. Please note: The original shipping fees are non-refundable when you change of mind, if it was free shipping, we will charge back the shipping cost and do the refund for the rest.

You can always contact us for any return questions at admin@ocare.co.nz.

Damages and issues

Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by OCARE within 14 days.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items, gift cards or overseas orders.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Shipping Policy