Royal Nectar Rejuvenating Serum 20ml, Serums

Royal Nectar Rejuvenating Serum 20ml

Name: Royal Nectar Rejuvenating Serum 20ml
Brand: Royal Nectar
SKU: 9421900325719
Price: 33.99 NZD
Availability: InStock

$38.50

$33.99

12% OFF

Pickup available at OCARE NZ Usually ready in 24 hours

Quantity

Shipping & Delivery Policy

1. New Zealand Delivery

Free Shipping

We offer free delivery within New Zealand on all orders over $100 NZD.

For orders under $100 NZD, a flat shipping fee of $6.99 NZD applies.

Delivery Timeframes

Orders are typically delivered within 1–3 working days.

Most parcels dispatched Monday to Friday arrive overnight.

Please allow an additional 2 working days for rural addresses.

Delivery timeframes are estimates only and may vary during peak periods or public holidays.

2. Delivery Services

Standard Delivery (Non-Signature Required – Default)

All orders are shipped via NZ Post using a non-signature required service by default.

If no one is available at the time of delivery, the courier may leave the parcel at your door or in a nearby safe location. If it is deemed unsafe to leave the parcel, a “Card to Call” notice will be left with instructions for collection or re-delivery.

By placing your order, you acknowledge that parcels may be left without a signature under this service.

Signature Required Delivery (Optional Upgrade – $1.50 NZD)

If you prefer delivery with a signature required, you may request this service for an additional $1.50 NZD.

To request signature-required delivery:

Complete your order as usual
Email admin@ocare.co.nz immediately after placing your order
Include your order number and request signature-required delivery
We will provide payment instructions for the upgrade

Under this service, the parcel will only be delivered when signed for. If no one is available, NZ Post will leave a “Card to Call” notice.

Authority to Leave (ATL)

If you have authorised Authority to Leave (ATL) with NZ Post, this may override signature requirements.

If ATL is active and a parcel is left unattended, we may be unable to lodge a compensation claim if the parcel is lost or stolen.

You may update your ATL preferences directly with NZ Post.

3. Lost or Missing Parcels (New Zealand)

If your parcel has not arrived within the expected timeframe, please:

Check your tracking details
Confirm your delivery address is correct
Check with household members or neighbours
Look for a “Card to Call” notice

If your parcel is marked as delivered but cannot be located, it may have been left in a safe location or delivered under ATL.

If a parcel is confirmed lost in transit (not delivered), we will lodge an investigation with NZ Post.

If the courier confirms the parcel is lost, we will offer either:

A replacement (subject to stock availability), or
A refund

We are unable to accept responsibility for parcels confirmed delivered by the courier, including safe drop or ATL deliveries.

For higher-value orders, we recommend selecting signature-required delivery.

4. International Orders

Customs, Duties & Taxes

International shipments may be subject to:

Import duties
GST / VAT
Customs clearance fees
Handling charges

These charges are determined by the destination country’s customs authority and are not included in our product or shipping prices.

All customs duties and taxes are the responsibility of the recipient unless otherwise agreed in writing.

We recommend checking with your local customs office before placing your order.

High-Value Shipments

Shipments exceeding a country’s formal clearance threshold (for example, AUD 1,000 in Australia) may require additional customs documentation and processing.

Customers may be contacted directly by the courier or customs authorities for payment or documentation.

International Delivery Delays

We are not responsible for delays caused by customs inspections, regulatory processes, or peak shipping periods.

Refused or Unclaimed Shipments

If an international shipment is refused due to unpaid customs charges:

Return shipping fees will be deducted from any refund
Any customs penalties or administrative charges may apply
Original shipping costs are non-refundable

Final Notice

Once a parcel is marked as delivered according to courier tracking confirmation, it is considered delivered.

If you have concerns about delivery security at your address, we strongly recommend selecting signature-required delivery.

Estimate delivery times:

1-3 days (NZ); 3-10 days(AU) ; 3-5 days (US).

Return within 14 days of purchase. Duties & taxes are non-refundable*.

Royal Nectar Rejuvenating Serum 20ml

Description

Our exceptional Royal Nectar Rejuvenating Serum is formulated to:

Intensely hydrate and penetrate the deep layers of skin
Reduce fine lines
Soothe dry and damaged skin
Regulate moisture to restore the skin’s natural radiance

A daily application will feed your skin with essential antioxidants and vitamins for optimum health. Royal Nectar Rejuvenating Serum is silky to touch, and a little goes a long way. It contains our famous Nectar Ease, a mix of Manuka Honey and Bee Venom.

Royal Nectar Rejuvenating Serum is fortified with Vitamin E to intensely feed your skin with essential antioxidants for optimum health and radiance.

Directions for Use

Clean your skin and apply Royal Nectar Rejuvenating Serum sparingly to face and neck morning and/or evening.
For best results, use after your toner and before Royal Nectar Moisturising Face Lift or Original Face Mask.
A test patch application is recommended for first use.

Ingredients

We pride ourselves on using natural ingredients where possible so your skin can soak up all the natural goodness. The key ingredients in our Royal Nectar Rejuvenating Serum are:

New Zealand Manuka Honey – Rich in natural antioxidants and antibacterial activity, it helps to moisturise and renew the skin.
Bee Venom – Gently stimulates facial muscles for a natural anti-aging effect on fine lines and wrinkles.

Rejuvenating Serum Ingredients (Improved Formulations):
Aqua, Glycerin, Carthamus Tinctorius (Safflower) seed Oil, Metrosideros Excelsa (Pohutukawa) Extract, Cucumis Sativus (Cucumber) Extract, Cetearyl Glucoside, Sorbitan Olivate, Leptospermum Scoparium Mel, Bee Venom, Rosa Canina (Rosehip) Oil, Simmondsia Chinensis (Jojoba seed) Oil, Gluconolactone, Xanthan Gum, Sodium Benzoate, Parfum (Fragrance), Benzyl Salicylate, Linalool, Citronellol, Tocopherol (Vitamin E).

Introduction

The science behind Bee Venom is still developing, and researchers continue to find new uses for it. We add small quantities of Bee Venom to Manuka Honey to create our hugely successful Nectar Ease product range, forming the basis for our Royal Nectar skincare range.

Bee Venom Composition

Bee Venom composition and strength vary between Honeybee species, and small variances are identifiable between bee breeds and locations. The natural components of Bee Venom have been studied scientifically, with Melittin identified as one of the most important components, making up about 50% of the venom.

Bee Venom Uses

At Nelson Honey, we use Bee Venom in two ways, becoming famous for our innovation with this ingredient:

Over 30 years ago, we began adding Bee Venom to honey after positive feedback from beekeepers. This led to the creation of our Nectar Ease products, which gained a great reputation in New Zealand.
Nectar Ease Honey was initially used in facial treatments, gaining worldwide media attention, and inspiring the birth of our Royal Nectar skincare range.

Today, the Royal Nectar skincare range has a strong following, especially among Asian consumers.

Bee Venom Extraction

The Bee Venom used in Nectar Ease is extracted exclusively from the Apis Melifera species of Honeybee. Using low voltage electrical stimulation, beekeepers collect venom without harming bees.

A collection frame with wire electrodes and a glass base is installed in hives. Bees that come into contact with the electrodes receive a small electrical shock, causing them to sting the glass and release venom without losing their barbed sting (which would result in bee deaths).
Once the process finishes, the venom dries on the glass. The entire frame is then transported to a laboratory for collection.

No bees are harmed during the bee venom collection process.

Important

Perform a patch test before first use, especially if you are sensitive to bee products.
Do NOT use if you are allergic to bee venom or honey.
Avoid direct contact with eyes.
If irritation occurs, discontinue use.

Return Policies

Change of Mind Returns

1. Ocare will allow a return where you have changed your mind, provided that the item in question is:

- returned within 14 days of receiving order;

- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);

- in a resalable condition; and

- not damaged in any way.

2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.

3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Ocare, you will not be eligible for a return.

4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.

5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

6. Blind boxes are sold as mystery items; we do not accept returns or exchanges for unwanted styles, duplicates, or change of mind.

Returns are only accepted for manufacturing defects (e.g., missing parts, severe paint flaws). Please contact us within 7 days of receiving your order with photos.

Items must be returned in original packaging and condition. Unauthorised returns will not be accepted.

7. Please note: The original shipping fees are non-refundable when you change of mind, if it was free shipping, we will charge back the shipping cost and do the refund for the rest.

You can always contact us for any return questions at admin@ocare.co.nz.

Damages and issues

Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by OCARE within 14 days.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items, gift cards or overseas orders.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Shipping Policy