Sylvanian Families Baby Santa's Christmas Tree House

A magical little Christmas adventure is waiting in Sylvania! 🎄🎅

Celebrate the most wonderful time of the year with the adorable Sylvanian Families Baby Santa's Christmas Tree House!

This charming Christmas-themed playset features a delightful Christmas tree-shaped house, two adorable baby animal figures, a miniature sleigh, and plenty of festive accessories.

Meet Lala the Snow Leopard Baby, dressed in a cute Santa Claus outfit, and Justin the Caramel Dog Baby, wearing an adorable reindeer costume!

Together, these little friends are ready to deliver Christmas presents throughout Sylvanian Village.

The beautifully detailed tree house features festive decorations, opening windows, and a cosy space for storing miniature toys and presents.

Pack the tiny gifts into the present box or Santa sack, load them onto the sleigh, and let the Christmas adventures begin!

Perfect for imaginative storytelling, festive displays, and collecting, this limited-edition seasonal playset brings a little Christmas magic to every Sylvanian Families collection.

Two adorable babies, one magical Christmas tree house, and endless festive fun!

Features

• Adorable Christmas Playset: A festive addition to the Sylvanian Families collection.

• Two Baby Animal Figures: Includes Lala the Snow Leopard Baby and Justin the Caramel Dog Baby.

• Cute Christmas Costumes: Features Santa Claus and reindeer outfits.

• Christmas Tree-Shaped House: A beautifully detailed miniature house with festive decorations.

• Opening Windows: Discover a charming little space for storing presents and accessories.

• Miniature Sleigh: Perfect for transporting Christmas gifts or a baby figure.

• Decorative Ornaments: Includes festive accessories to decorate the tree house.

• Miniature Christmas Gifts: Pack the presents into the gift box or Santa sack.

• Soft Flocked Figures: Features Sylvanian Families' signature velvety texture.

• Imaginative Role-Play: Encourages creative storytelling and Christmas adventures.

• Seasonal Collectible: A limited-edition Christmas-themed set.

• Wonderful Christmas Gift: Perfect for Sylvanian Families fans and collectors.

What's Included?

Baby Figures

• 1 × Lala the Snow Leopard Baby – Santa Claus Costume

• 1 × Justin the Caramel Dog Baby – Reindeer Costume

Christmas House & Accessories

• 1 × Christmas Tree House

• 1 × Candy Cane Ornament

• 1 × Snowflake Ornament

• 1 × Boot Ornament

• 1 × Miniature Sleigh

• 1 × Present Box

• 1 × Present Box Lid

• 1 × Santa Sack

• 1 × Miniature Stuffed Toy

• 1 × Mini Christmas Tree

• 1 × Mini Skyship

• 1 × Christmas Card

Please Note

• Price is for ONE (1) Sylvanian Families Baby Santa's Christmas Tree House Set only.

• Includes two baby animal figures, the Christmas tree house, and the accessories listed above.

• This is a seasonal Christmas-themed playset.

• Additional Sylvanian Families figures, houses, and accessories shown in lifestyle photographs are sold separately.

• Actual colours may vary slightly due to lighting and screen settings.

• Product measurements are approximate.

Specifications

• Brand: Sylvanian Families

• Manufacturer: Epoch

• Product Name: Baby Santa's Christmas Tree House

• Collection: Christmas / Seasonal Collection

• Manufacturer Item Number: 5822

• SKU: 5054131058220

• Barcode (EAN-13): 5054131058220

• Product Type: Animal Figures & Miniature Christmas Playset

• Figures Included: 2 Baby Animal Figures

• Characters: Lala Snow Leopard Baby / Justin Caramel Dog Baby

• Main Playset: Christmas Tree House

• Accessories: Sleigh / Gift Box / Santa Sack / Ornaments / Miniature Toys

• Material: Plastic with Soft Flocked Figure Details

• Theme: Christmas / Holiday / Festive

• Recommended Age: 3 Years and Up

• Batteries Required: No

• Quantity: 1 Complete Playset

Safety & Care Instructions

• Suitable for ages 3 years and up.

• Warning: Choking hazard – contains small parts. Not suitable for children under 3 years.

• Handle miniature figures and accessories with care.

• Avoid excessive force when moving figure parts.

• Gently clean figures with a soft, dry brush.

• Wipe plastic accessories with a soft, slightly damp cloth when necessary.

• Avoid soaking or machine washing flocked figures.

• Keep away from excessive heat and direct sunlight.

• Remove all packaging materials before use.

• Follow the original product packaging for additional safety instructions.

1. New Zealand Delivery

 

Free Shipping

 

We offer free delivery within New Zealand on all orders over $100 NZD.

For orders under $100 NZD, a flat shipping fee of $6.99 NZD applies.

 

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Delivery Timeframes

 

Orders are typically delivered within 1–3 working days.

Most parcels dispatched Monday to Friday arrive overnight.

Please allow an additional 2 working days for rural addresses.

Delivery timeframes are estimates only and may vary during peak periods or public holidays.

 

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2. Delivery Services

 

Standard Delivery (Non-Signature Required – Default)

All orders are shipped via NZ Post using a non-signature required service by default.

If no one is available at the time of delivery, the courier may leave the parcel at your door or in a nearby safe location. If it is deemed unsafe to leave the parcel, a “Card to Call” notice will be left with instructions for collection or re-delivery.

By placing your order, you acknowledge that parcels may be left without a signature under this service.

 

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Signature Required Delivery (Optional Upgrade – $1.50 NZD)

 

If you prefer delivery with a signature required, you may request this service for an additional $1.50 NZD.

To request signature-required delivery:

1. Complete your order as usual

2. Email admin@ocare.co.nz immediately after placing your order

3. Include your order number and request signature-required delivery

4. We will provide payment instructions for the upgrade

Under this service, the parcel will only be delivered when signed for. If no one is available, NZ Post will leave a “Card to Call” notice.

 

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Authority to Leave (ATL)

 

If you have authorised Authority to Leave (ATL) with NZ Post, this may override signature requirements.

If ATL is active and a parcel is left unattended, we may be unable to lodge a compensation claim if the parcel is lost or stolen.

You may update your ATL preferences directly with NZ Post.

 

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3. Lost or Missing Parcels (New Zealand)

 

If your parcel has not arrived within the expected timeframe, please:

• Check your tracking details

• Confirm your delivery address is correct

• Check with household members or neighbours

• Look for a “Card to Call” notice

If your parcel is marked as delivered but cannot be located, it may have been left in a safe location or delivered under ATL.

If a parcel is confirmed lost in transit (not delivered), we will lodge an investigation with NZ Post.

If the courier confirms the parcel is lost, we will offer either:

• A replacement (subject to stock availability), or

• A refund

We are unable to accept responsibility for parcels confirmed delivered by the courier, including safe drop or ATL deliveries.

For higher-value orders, we recommend selecting signature-required delivery.

 

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4. International Orders

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Customs, Duties & Taxes

 

International shipments may be subject to:

• Import duties

• GST / VAT

• Customs clearance fees

• Handling charges

These charges are determined by the destination country’s customs authority and are not included in our product or shipping prices.

All customs duties and taxes are the responsibility of the recipient unless otherwise agreed in writing.

We recommend checking with your local customs office before placing your order.

 

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High-Value Shipments

 

Shipments exceeding a country’s formal clearance threshold (for example, AUD 1,000 in Australia) may require additional customs documentation and processing.

Customers may be contacted directly by the courier or customs authorities for payment or documentation.

 

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International Delivery Delays

 

We are not responsible for delays caused by customs inspections, regulatory processes, or peak shipping periods.

 

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Refused or Unclaimed Shipments

 

If an international shipment is refused due to unpaid customs charges:

• Return shipping fees will be deducted from any refund

• Any customs penalties or administrative charges may apply

• Original shipping costs are non-refundable

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Final Notice

 

Once a parcel is marked as delivered according to courier tracking confirmation, it is considered delivered.

If you have concerns about delivery security at your address, we strongly recommend selecting signature-required delivery.

Change of Mind Returns

1. Ocare will allow a return where you have changed your mind, provided that the item in question is:

- returned within 14 days of receiving order;

- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);

- in a resalable condition; and

- not damaged in any way.

2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken. 

3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Ocare, you will not be eligible for a return. 

4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.

5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

6. Blind boxes are sold as mystery items; we do not accept returns or exchanges for unwanted styles, duplicates, or change of mind.

Returns are only accepted for manufacturing defects (e.g., missing parts, severe paint flaws). Please contact us within 7 days of receiving your order with photos.

Items must be returned in original packaging and condition. Unauthorised returns will not be accepted.

7. Please note: The original shipping fees are non-refundable when you change of mind, if it was free shipping, we will charge back the shipping cost and do the refund for the rest.

8. Change-of-mind refunds are subject to a 5% administration fee. For orders paid via Afterpay, an additional 4% non-refundable payment processing fee will also be deducted from the refund.

You can always contact us for any return questions at admin@ocare.co.nz.

 

Damages and issues 

Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by OCARE within 14 days.

 

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items, gift cards or overseas orders.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.