Tui Balms Pamper Pack 3x40g

Three beautiful botanical balms, one delightful self-care experience! 🌿💚

Treat yourself or someone special to the Tui Balms Pamper Pack, a thoughtfully selected collection of three luxurious massage and body balms, proudly made in New Zealand.

Featuring Relaxation, Balance, and NZ Native with Lime, this versatile gift set offers three unique botanical blends to complement your everyday self-care routine.

Each balm combines nourishing vegetable oils, organic New Zealand beeswax, and carefully selected essential oils to help moisturise and condition the skin while providing a smooth, comfortable massage experience.

Whether you're enjoying a relaxing massage, nourishing your skin after a shower, or simply taking a moment for yourself, this collection brings a touch of natural indulgence to your day.

Presented in three convenient 40g tins, the Tui Balms Pamper Pack makes a wonderful gift for anyone who appreciates botanical skincare and massage.

Naturally nourishing, beautifully aromatic, and proudly made in New Zealand!

What's Inside?

1. Tui Balms Relaxation Massage Balm – 40g

A beautifully aromatic massage balm featuring vetiver, ylang ylang, and petitgrain essential oils.

• Ideal for a relaxing massage routine.

• Features a calming botanical fragrance.

• Helps moisturise and condition the skin.

• Perfect for enjoying a little quiet time.

2. Tui Balms Balance Massage Balm – 40g

A fragrant botanical blend combining frankincense, bergamot, lavender, and geranium essential oils.

• Features a beautifully balanced floral and botanical aroma.

• Ideal for everyday massage and body care.

• Helps leave the skin feeling soft and nourished.

• A lovely addition to your self-care routine.

3. Tui Balms NZ Native with Lime Massage Balm – 40g

A refreshing massage balm inspired by New Zealand's native botanicals, featuring kawakawa, mānuka, and lime.

• Features a fresh, uplifting botanical fragrance.

• Contains extracts of traditional New Zealand native plants.

• Ideal for massage and everyday skin conditioning.

• A refreshing addition to your skincare routine.

Features

• Three Botanical Massage Balms: Includes Relaxation, Balance, and NZ Native with Lime.

• 3 × 40g Tins: Three convenient individual containers with a combined net weight of 120g.

• Made in New Zealand: Proudly produced by Tui Balms.

• Organic NZ Beeswax: Formulated with certified organic New Zealand beeswax.

• Nourishing Vegetable Oils: Contains almond, avocado, and olive oils.

• Beautiful Essential Oil Blends: Three distinctive botanical fragrances.

• Massage & Body Care: Designed to provide comfortable massage glide and help nourish the skin.

• Convenient Balm Formula: Easy to apply without the spills associated with liquid massage oils.

• Lovely Gift Pack: Perfect for birthdays, Christmas, thank-you gifts, and self-care occasions.

Ingredients

The three massage balms contain a base of:

Almond Oil, Avocado Oil, Olive Oil, Organic New Zealand Beeswax, and Vitamin E.

Relaxation Massage Balm:

Additional ingredients include Arnica Oil, Vetiver Essential Oil, Ylang Ylang Essential Oil, and Petitgrain Essential Oil.

Balance Massage Balm:

Additional ingredients include Arnica Oil, Frankincense Essential Oil, Bergamot Essential Oil, Lavender Essential Oil, and Geranium Essential Oil.

NZ Native with Lime Massage Balm:

Additional ingredients include Kawakawa Extract, Comfrey Extract, Pukatea Extract, Ongaonga Extract, Mānuka Essential Oil, and Lime Essential Oil.

Please refer to the individual product labels for complete and current ingredient declarations.

Directions for Use

For Massage:

Apply a small amount of balm to clean skin and massage gently over the desired area.

The semi-solid balm softens with skin warmth, providing a smooth and comfortable massage experience.

For Everyday Skin Care:

Apply a small amount to the skin after showering or whenever additional moisturising care is desired.

Massage gently until evenly distributed.

Use each balm as directed on its original packaging.

Please Note

• Price is for ONE (1) Tui Balms Pamper Pack containing THREE (3) individual 40g tins.

• Includes one Relaxation Massage Balm, one Balance Massage Balm, and one NZ Native with Lime Massage Balm.

• Total net contents: 120g.

• This product is intended for external use only.

• Contains almond oil, beeswax, botanical extracts, and essential oils.

• The individual balms are designed for massage and skin conditioning.

• Individual products may also be available separately.

• Packaging appearance may vary slightly.

Specifications

• Brand: Tui Balms

• Product Name: Pamper Pack

• Manufacturer SKU: PaPk120

• SKU: 9421016111312

• Barcode (EAN-13): 9421016111312

• Product Type: Massage Balm Gift Set / Body Care Gift Set

• Contents: 3 Individual Massage Balms

• Relaxation Massage Balm: 40g

• Balance Massage Balm: 40g

• NZ Native with Lime Massage Balm: 40g

• Total Net Weight: 120g

• Key Ingredients: Almond Oil / Avocado Oil / Olive Oil / Organic NZ Beeswax / Essential Oils

• Form: Semi-Solid Massage Balm

• Application: External Use / Massage / Skin Conditioning

• Country of Origin: New Zealand

• Quantity: 1 Pack (3 × 40g)

Safety & Storage Instructions

• For external use only.

• Contains almond oil. Not suitable for individuals with an almond or relevant nut allergy.

• Avoid contact with eyes and mucous membranes.

• Do not apply to broken or irritated skin.

• If you have sensitive skin, perform a patch test 24 hours before use.

• Discontinue use if irritation or an allergic reaction occurs.

• Consult a healthcare professional before use if you have concerns about particular essential oils or botanical ingredients.

• Keep out of reach of young children.

• Store in a cool, dry place away from direct sunlight.

• Ideally store below 23°C.

• Keep containers tightly closed when not in use.

• Use clean hands or a clean spatula when dispensing.

• Follow the instructions and warnings on each individual product label.

1. New Zealand Delivery

 

Free Shipping

 

We offer free delivery within New Zealand on all orders over $100 NZD.

For orders under $100 NZD, a flat shipping fee of $6.99 NZD applies.

 

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Delivery Timeframes

 

Orders are typically delivered within 1–3 working days.

Most parcels dispatched Monday to Friday arrive overnight.

Please allow an additional 2 working days for rural addresses.

Delivery timeframes are estimates only and may vary during peak periods or public holidays.

 

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2. Delivery Services

 

Standard Delivery (Non-Signature Required – Default)

All orders are shipped via NZ Post using a non-signature required service by default.

If no one is available at the time of delivery, the courier may leave the parcel at your door or in a nearby safe location. If it is deemed unsafe to leave the parcel, a “Card to Call” notice will be left with instructions for collection or re-delivery.

By placing your order, you acknowledge that parcels may be left without a signature under this service.

 

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Signature Required Delivery (Optional Upgrade – $1.50 NZD)

 

If you prefer delivery with a signature required, you may request this service for an additional $1.50 NZD.

To request signature-required delivery:

1. Complete your order as usual

2. Email admin@ocare.co.nz immediately after placing your order

3. Include your order number and request signature-required delivery

4. We will provide payment instructions for the upgrade

Under this service, the parcel will only be delivered when signed for. If no one is available, NZ Post will leave a “Card to Call” notice.

 

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Authority to Leave (ATL)

 

If you have authorised Authority to Leave (ATL) with NZ Post, this may override signature requirements.

If ATL is active and a parcel is left unattended, we may be unable to lodge a compensation claim if the parcel is lost or stolen.

You may update your ATL preferences directly with NZ Post.

 

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3. Lost or Missing Parcels (New Zealand)

 

If your parcel has not arrived within the expected timeframe, please:

• Check your tracking details

• Confirm your delivery address is correct

• Check with household members or neighbours

• Look for a “Card to Call” notice

If your parcel is marked as delivered but cannot be located, it may have been left in a safe location or delivered under ATL.

If a parcel is confirmed lost in transit (not delivered), we will lodge an investigation with NZ Post.

If the courier confirms the parcel is lost, we will offer either:

• A replacement (subject to stock availability), or

• A refund

We are unable to accept responsibility for parcels confirmed delivered by the courier, including safe drop or ATL deliveries.

For higher-value orders, we recommend selecting signature-required delivery.

 

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4. International Orders

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Customs, Duties & Taxes

 

International shipments may be subject to:

• Import duties

• GST / VAT

• Customs clearance fees

• Handling charges

These charges are determined by the destination country’s customs authority and are not included in our product or shipping prices.

All customs duties and taxes are the responsibility of the recipient unless otherwise agreed in writing.

We recommend checking with your local customs office before placing your order.

 

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High-Value Shipments

 

Shipments exceeding a country’s formal clearance threshold (for example, AUD 1,000 in Australia) may require additional customs documentation and processing.

Customers may be contacted directly by the courier or customs authorities for payment or documentation.

 

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International Delivery Delays

 

We are not responsible for delays caused by customs inspections, regulatory processes, or peak shipping periods.

 

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Refused or Unclaimed Shipments

 

If an international shipment is refused due to unpaid customs charges:

• Return shipping fees will be deducted from any refund

• Any customs penalties or administrative charges may apply

• Original shipping costs are non-refundable

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Final Notice

 

Once a parcel is marked as delivered according to courier tracking confirmation, it is considered delivered.

If you have concerns about delivery security at your address, we strongly recommend selecting signature-required delivery.

Change of Mind Returns

1. Ocare will allow a return where you have changed your mind, provided that the item in question is:

- returned within 14 days of receiving order;

- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);

- in a resalable condition; and

- not damaged in any way.

2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken. 

3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Ocare, you will not be eligible for a return. 

4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.

5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

6. Blind boxes are sold as mystery items; we do not accept returns or exchanges for unwanted styles, duplicates, or change of mind.

Returns are only accepted for manufacturing defects (e.g., missing parts, severe paint flaws). Please contact us within 7 days of receiving your order with photos.

Items must be returned in original packaging and condition. Unauthorised returns will not be accepted.

7. Please note: The original shipping fees are non-refundable when you change of mind, if it was free shipping, we will charge back the shipping cost and do the refund for the rest.

8. Change-of-mind refunds are subject to a 5% administration fee. For orders paid via Afterpay, an additional 4% non-refundable payment processing fee will also be deducted from the refund.

You can always contact us for any return questions at admin@ocare.co.nz.

 

Damages and issues 

Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by OCARE within 14 days.

 

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items, gift cards or overseas orders.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.